Coat of Arms of Zimbabwe Republic of ZimbabweMinistry of Information Communication Technology, Postal and Courier Services
Coat of Arms of Zimbabwe
Republic of Zimbabwe

Ministry of Information Communication Technology, Postal and Courier Services

Strategic Plan 2026–2030: Integrated Results Based Management (IRBM) planning and performance.

Vision

A connected knowledge-based society with secure Information Communication Technology systems by 2030

Mission

To provide high-quality ICT facilities and services that are modern, accessible and affordable, thereby improving the standard of life for Zimbabweans.

National Vision

Towards a Prosperous and Empowered Upper Middle-Income Society by 2030

2Programmes
6Sub-programmes
7Outcomes
31Output indicators

Executive Summary

Recognizing the pivotal role of Information and Communication Technologies (ICTs) in shaping a knowledge-based, smart and digitally inclusive society, the Ministry of Information Communication Technology, Postal and Courier Services has developed a comprehensive Strategic Plan for 2026 to 2030. This plan is designed to chart the future trajectory of ICTs in Zimbabwe, aligning with national aspirations and acknowledging the critical role these technologies play in redefining development across all economic sectors.

Continue reading the Strategic Plan →

Programmes and outcomes

P1

Policy and Administration

  • OUC 1 Improved Service Delivery

Sub-programmes: Ministers and Permanent Secretary's Office, Finance, Administration and Human Resources, Internal Audit and Legal Services

P2

ICT Development and Promotion

  • OUC 2 Improved ICT Access
  • OUC 3 Increased ICT Usage
  • OUC 4 Increased Digital Literacy
  • OUC 5 Enhanced ICT Security
  • OUC 6 Increased ICT Research, Development and Innovation Capacity
  • OUC 7 Increased ICT Investment

Sub-programmes: ICT Infrastructure Development and Maintenance and ICT Application Services

Core values

Transparency

We carry out our work in a clear, fair and unmistakable manner, while remaining straight-forward to all our stakeholders.

Inclusivity

We include everyone; no one is excluded, marginalized or left out.

Creativity

We persistently encourage and recognize innovation and inventiveness.

Teamwork

We subscribe to the virtues of cooperation, communication and solidarity within the ICT sector.

Integrity

The hallmark of our existence is honesty in service delivery.

How the Ministry manages for results

The Ministry plans, budgets, monitors and reports under Zimbabwe's Integrated Results Based Management (IRBM) system, which links the five-year Strategic Plan to annual plans, programme-based budgets, quarterly performance reviews and staff performance contracts.

Integrated Strategic PlanningFive-year Strategic Plan, results framework and annual plans aligned to NDS and the SDGs.
Results Based BudgetingProgramme-based budget linked to outputs and outcomes, with quarterly expenditure tracking.
Results Based Monitoring & EvaluationQuarterly reviews of indicator performance, evaluations and follow-up of recommendations.
Personnel Performance SystemOfficer work plans and performance contracts cascaded from programme outputs.
Management Information SystemA single system of record for plans, targets, results and evidence.
E-GovernmentDigital workflows for submission, verification and approval of performance reports.